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Shipping policy

Welcome to Magga. We are committed to delivering our exquisite handwoven sarees safely and efficiently to your doorstep. This Shipping Policy outlines our shipping processes and guidelines to ensure you receive your purchase promptly and in excellent condition. 

General Shipping Information

  • Shipping Coverage: Magga ships both domestically within India and internationally to various countries.
  • Shipping Partners: We partner with reliable courier services known for their swift and safe delivery practices.
  • Order Processing Time: Orders are typically processed within 1-2 business days. 

Domestic Shipping

  • Delivery Time: Most orders are delivered within 3-7 business days after dispatch.
  • Shipping Charges: We offer free shipping on all orders within India. 

International Shipping

  • Delivery Time: International orders are typically delivered within 7-15 business days, depending on the destination.
  • Shipping Charges: We charge a flat INR 2000 for shipping international orders. These charges will be displayed at checkout.
  • Customs and Duties: Customers are responsible for any customs and duties imposed by their country's customs. Magga is not responsible for delays caused by the customs clearance process.

Tracking Your Order

  • Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your order on our website and also the courier partner's website.
  • Delivery Issues: If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service at support@themagga.com for assistance.

Shipping Delays

While we strive to ensure timely delivery, occasionally, unexpected delays can occur due to weather conditions, logistical issues, or customs delays. We appreciate your patience and understanding in such situations.

Contact Information

For any queries regarding your order's shipping and delivery, please reach out to us:

Policy Changes

Magga reserves the right to modify this shipping policy at any time without prior notice. Changes will be posted on our website, and the modifications will only apply to orders placed after such changes.